Privacy Policy
Effective Date: December 19, 2024At Froggy Softwash, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you consent to the collection and use of information as described in this policy.
1. Information We Collect
We collect information from you when you visit our website, request a quote, schedule services, or contact us via email or other forms of communication. The types of information we may collect include:
- Personal Information: This may include your name, phone number, email address, physical address, and any other information you voluntarily provide when contacting us, requesting services, or scheduling an appointment.
- Usage Data: We may automatically collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and referring website. This helps us improve the functionality and user experience of our site.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and improve our services, including scheduling and delivering pressure washing and soft washing services.
- To communicate with you about your requests, quotes, appointments, or other customer service inquiries.
- To send you promotional materials, newsletters, or other updates related to our services (if you opt-in to receive such communications).
- To analyze website usage and trends to improve our website and customer experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, performing services, or communicating with you. These third parties are obligated to keep your information confidential and secure.
We may also disclose your information if required by law or in response to legal requests, such as subpoenas or court orders, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement reasonable security measures to protect the personal information we collect. This includes physical, electronic, and procedural safeguards to prevent unauthorized access, alteration, or disclosure of your information.
However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have collected information from a child under the age of 18, please contact us, and we will take steps to remove such information from our records.
7. Your Rights and Choices
- Access and Update: You have the right to request access to and update your personal information by contacting us at ryan@froggysoftwash.com.
- Opt-Out: If you no longer wish to receive promotional emails or newsletters, you may opt-out by following the unsubscribe instructions in the email or by contacting us directly.
- Data Deletion: You may request that we delete your personal information. Please note that we may need to retain certain information for legal or business purposes.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Froggy Softwash
Email: ryan@froggysoftwash.com
By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.